Jay Cummings, PMP

GLOBAL Program and PROjECT Manager

 

Accomplished Global Information Technology Program, Project and Product Manager. Achieves business objectives through strong collaborative leadership involving senior level executives, management teams, vendors and professional staff. Successfully leads customer facing information systems development, systems integration and systems implementation in US and global markets. Equally adept at managing highly technical domestic and offshore staff, vendors, end users and organizational stakeholders. Program budgets managed range from <$1MM to $106MM. Teams managed range from 4 to 250+ staff.                                       

 

AREAS OF EXPERTISE    

               

·                                                                                                     Life Sciences, Telecommunications, Retail and Government Segments

·                                                                                                     B2B/B2C eCommerce programs

·                                                                                                     Global Supply/Demand Chain Management

·                                                                                                     Systems Integration Program and Project  Management

·                                                                                                     Program Office Management, Portfolio Management, RFP Development and Response, Service Delivery, and Contract Management

·                                                                                                     Systems Governance, Risk and Compliance Including validated Pharma/Med Surgical environments

·                                                                                                     Systems Development, Configuration Management, Release Management, Migration and Operation

·                                                                                                     IT Service Management; Data Center Transition and Transformation

·                                                                                                     Methodology Development and implementation including Predictive Waterfall SDLC, RUP Iterative and Agile (Scrum, XP, FDD) SDLCs

 

 

 

PROFESSIONAL EXPERIENCE

 

Hospira, Inc. a Pfizer Company – via DISYS, LLC 2014 – Present

Sr. Program Manager Managed Services – Consultant to PMO @ Hospira, Inc. a Pfizer Company                                         Lake Forest, Illinois

Global Pharmaceutical and Medical Device Company

 

Scope of programs includes:

·                                                                                      Transition of Global Infrastructure Support onshore and offshore vendors

·                                                                                      Transition and Transformation of Data Centers including Application Migrations

·                                                                                      Transformation of IT Service Management for 18,000 global associates and manufacturing plants. Transition to a fully ITIL compliant ITSM from Remedy to ServiceNow including a fully updated Configuration Management Database

·                        Develop and Globally Deploy 5 new SCORM compliant Security Awareness Learning courses in 11 languages

·                        Supply Chain Distribution Center Infrastructure Modernization and Remediation

 

 

Alcon division of Novartis AG         Fort Worth, Basel, Tokyo, Bangalore, Singapore                      2012 – 2014

World’s largest Vision Care Pharmaceutical and Medical Device Company

 

Sr. Program Manager - Alcon IT Global Collaboration and Document Mgmt. Systems

Scope of Enterprise Content and Document Management programs included:

•                                                                                                          Management of SharePoint Center of Excellence and Support Teams
•                                                                                                          Transitioned multiple R&D, Manufacturing, Sales, IT and Financial collaboration technologies and Learning Management Systems to a SharePoint based service including global B2C/B2B Alcon.com sites

•                                                                                                          Collaboration Service Program Manager Support including 7 global regional rollouts in support of Global Alcon SAP (ERP-6.0) implementation with emphasis on near term Order to Payment cycle

·                                                                                                                  SharePoint based custom applications and migrations oversight

·                                                                                                                  Implementation of US/EU and Novartis IGM Risk and Compliance Policies and Standards

·                                                                                                                  Planning transition to new MS Private Cloud/On Premise Global Hosting Model

•                                                                                                          Project lead for successful SharePoint 2007, 2010, 2013 intranet and $1.2B B2B sales portal migrations deploying to a single SharePoint based architecture for the 1,000+ sites Serving 24,000 global users
•                                                                                                          Divisional Representative on the Global Novartis SharePoint Governance Board
•                                                                                                          Member Novartis  Enterprise Web Services/ SharePoint Operations Board

 

 

 

Summa Technology Group, Inc.Dallas, Houston and Manila              2007 – 2012

ECommerce Software as a Service, Consulting and Managed Services Company

 

Director of Program Management Office

Responsible for overall standards, process and project services delivery. Developed and implemented Summa Lean IT based SDLC. Member Executive Management Team. Successful primary liaison between business development, project teams and customer executive management. Successful SOW, bid and proposal development. Responsible for development of governance, risk and compliance including work with firm’s Security Practice on PCI Audits for Retail customers

 

Product and Project Manager for the GS1-GDSN and eCom Program additional GS1 initiatives.(GS1 GDSN is the leading global B2B network enabling standardized and synchronized supply chain data among suppliers and trading partners)

 

·   Managed GDSN Service Provider contract transition on time and within budget scope utilizing U.S. based and offshore cross functional teams

·   Successfully Managed Transition of GDSN Hosting and Applications/Support completed with no interruption in service to 25,000+ Trading Partners in 153 countries. Transition involved 2 new Data Center implementations and Oracle 10g data migrations (SUN Solaris Server/SAN implementations)

·   Service Provider Representative on GDSN Architecture and Standards Committee (OTAG) addressing architectural standards, standards compliance, release planning, risk assessments

·               Supported new GS1 GDSN  DataPool Certifications

·   Successfully managed offshore application development, configuration management, release management deployment and support services including GS1 GDSN v3.0, eCom Major Release 3.0, XML and GEPIR initiatives

 

 

Other Projects

·               Managed successful relocation of a national retail customer operations and firm’s Data Center including IBM AS/400 and Wintel based servers from the San Francisco Bay Area to Plano, TX . Implemented a single primary new DC (Colo) with failover to new DC (Colo). Extensive virtualization and move to an IBM Blade/SAN implementation with NetApp NAS; produced a net reduction of 31% in recurring annual cost

·               Managed Implementation of a National Retail Firm’s Enterprise, B2C portal and 3^rd party fulfillment system integrating to new POS, ERP and CRM system as well as establishing PCI compliance. Resolved subsequent contractual quality compliance issues resulting in vendor transition

·               Project Manager for multiple Agile/ Lean IT .NET based SummaTG product development and B2B customer implementations following 2009 acquisition of a trading platform. Implemented SharePoint based portals as well as SAP and generic ERP Integration Hub using Lean IT SDLC

·               Managed successful consolidation of 5 SummaTG Data Centers to a single primary new DC (Colo) with failover to new DC (Colo). Extensive virtualization and move to an IBM Blade/SAN implementation; produced a net reduction of 52% in recurring annual cost

 

 

 

Edgenet, Inc.    Atlanta, Milwaukee, Nashville                2005 – 2007

Data Services, Visual Selling and Guided Selling Services Company

 

Sr. Product/Sr. Program Manager                 

 

Sr. Product Manager:

Integrated Business Intelligence and Customer Analytics products. Managed Programs including automated catalog B2C directed selling tools including order to cash cycles and GS1 GDSN compliant product registries in retail, manufacturing and media channels

 

Sr. Program Manager:

·               Lead Project Recovery for a major release custom B2B product development project involving more than 80 domestic and offshore staff for Fortune 50 national retailer

·               Managed Contract Compliance with the firm’s largest Fortune 50 retail account leading to resolution of technical issues allowing for continued engagement netting over $2MM in revenue

·               Managed planning and implementation of a GS1-GDSN compliant Private Data Pool for a Fortune 50 big box retailer on schedule and below budget working with onshore and offshore third party incumbent vendor. Agile SDLC project included configuration management and development of extensive taxonomies to support supply chain product, service and demand chain applications

 

 

CIBER, Inc.  Providence, RI                          2002 – 2005 A Global Consulting Company

 

Sr. Engagement/Sr. Program Manager

Consultant Program Manager for a Fortune 100 Retail PMO and a Global Pharmaceutical firm

· Managed $1.6B Informatica based Ariba -PeopleSoft Financials integration initiative

 

Senior Engagement Manager to the RI Office of the CIO and Department of Labor and Training (DLT)

·   Successful Bid and Proposal development in public and private sectors

·   Terminated Offshore Vendor for RI DLT Workers Compensation due to failed Analysis and Design activity which introduced excessive risk. Transitioned the project to State and IBM RUP/BPM teams Served as Consultant in PMO development for the State of Rhode Island with the Office of the CIO.

 

 

MCI, Inc., MCI-WorldComAtlanta, Colorado Springs              1995– 2002

Global Fortune 50 Telecommunications Company

 

Senior Manager III - Business Markets PMO- Infrastructure Program

 

·               Successfully managed transition of all Business Product feature functionality from host to mid-range systems during a consolidation of 7 global Data Centers based on IBM/DEC/HP/SUN and AS/400 platforms to 5 Data Centers w/ DR capability, on schedule and below budget. Transitions completed within established Governance, Risk and Compliance standards

 

·               Managed Portfolio of Infrastructure Program projects to include quarterly project prioritization and investment ROI with executive team

 

·               Improved scalability and quality of the $106 MM MCI WorldCom IT Infrastructure Program by introduction of RUP/AUP based SDLC methodology for Infrastructure Systems along with updated CMDB leading to $13MM in cost reductions over a two-year period. Staffing requirements reduced by 6% with improved productivity and reduced defect rates

 

Manager III - eCommerce

 

·               Lead Program Management Team consisting of planners, business analysts and architects in developing the award winning $15MM ”Interact”  B2B, B2C Customer Center self-service portal and  $18MM “MCI Contact” Integrated Messaging Project using the predictive (waterfall) MCI SDLC

 

·               Project Manager and eCommerce Lead on successful FTS2000 $4B Telecommunications contract acquisition including development and deployment of specialized GSA Self Service Portal w/e-Billing and GSA specified enhancements to heterogeneous networks.

 

Account Manager

•                                                                                                          Primary Interface between eCommerce Product Development Teams, IT and selected End Users for UAT

 

Project Manager

•                                                                                                          Video Conferencing product development, pilot and support for commercial rollout

 

 

 

 

 

 

EDUCATION

Cornell University - Master Certificate in Systems Design and Project Leadership (2016)

University of North Carolina - MS, Economics

Syracuse University - BS, Physics

PROFESSIONAL ASSOCIATION MEMBERSHIPS & CERTIFICATIONS

 

Project Management Institute, PMP

Member, Software Engineering Institute

Member, Product Development Management Association

 

Primary Language – English

Written Language Proficiencies- French, Russian

 

 

 

TECHNICAL SKILLS SUMMARY

 

Context 1 - Management of:

 

·               Capital planning, engagement planning, enterprise architecture, transition and transformation, development, test, implementation and operation activities addressing corporate risk and compliance. Utilized various industry standard and PMI PMBOK/SEI CMMi compliant Structured Methodologies, Frameworks and Project Management tools as follows;

 

•MS Project and Project Server (16 yrs.), Artemis (7 yrs.), CA Clarity PPM (4 yrs.),

Primavera P3/P6 (7 yrs.), AtTask/Workfront (2yrs), Rally ALM and various Enterprise specific tools

 

·               Agile Scrum SDLC - FDD (7yrs); IBM Rational Unified Process /AUP (9 yrs); MCI SDLC (7Yrs), CIBER SDLC (3Yrs) Lean IT SDLC (5 yrs.) Novartis ICE SDLC (2rs.); Enterprise Architecture Frameworks including Zachman, FEAF, and TOGAF (7 yrs.); Six Sigma Process Management (1 yr.);  HIPAA, EVM Technical and Schedule Performance (12 yrs.); SEI CMMi (Level I-III  compliance appraisal (3 yrs.), FAA iCMM v. 2 (1yr)

 

 

Context 2 - Leader of numerous teams as Enterprise Program/Project Manager utilizing the following:

 

•SAP R/3 and ERP 6.0 -EHP7 (Logistics and Manufacturing, Master Data, EDI, Sales & Distribution),   NetSuite CRM and ERP, MS Dynamics ERP CRM and Financials, Google Analytics, MicroStrategy, Microsoft CRM, Zoho CRM, STS Marketworks, Databeacon, Gerber PDM, Momentis PDM, EDI and Production Planning/Control, ARIBA 8.2, PeopleSoft Financials

 

·               SharePoint 2007, 2010, 2013, SharePoint Online/O365, MS DNN (Evoq), Documentum eRoom, IBM WebSphere, SAP Enterprise Portal (UX), Plumtree, Livelink, Lotus NOTES, MS Office full suite, VISIO; Oracle Web Center, Word Press; SharePoint LMS, Canvas, Joomla LMS, Taleo LMS

 

·               PCI, HIPAA, SCORM, GxP validation, CFR21-11 -210 and 211 compliance, GS1 global standards compliant GDSN, eCom, Pharmaceutical and Med Surgical Auto-ID (via barcodes, RFID, etc.), Traceability (e-Pedigree, Track and Trace, Serialization, Unique Device Identification) and global GS1 GDSN centered Master Data Management

 

·               Siebel, Clarify, BMC Remedy, ServiceNow, IssueTrak, HEAT; Rally ALM (Product Mgmt.), Crystal Reports, Cognos BI, SPSS

 

·               IBM Agile/Rational Unified Process, Rational Rose, SCORM, Rational Clear Case-Clear Quest, Rational Requisite Pro, Rational Test Suite & Robot, DOORS, UML, Caliber RM, Sparx Enterprise Architect 9.3 UML Design and CASE tools

 

·               C, C++, C#, Java, J2EE, AS2, Hermes II, Cyclone, Apache, VB, VB Script, Java Script, ASP, JSP, HTML, DHTML, XML, CGI, MS DNA, IIS, MS .NET) ; IBM WebSphere, STRUTS framework, Oracle - Collaxa (BPEL), Informatica; Perforce, JIRA, PVCS VM, MS Visual Source Safe, SCCS, McAfee, EMC (RSA), LogRhythm, SolarWinds,Tibco

 

 

•TCP/IP, SNA, LU 6.2, AppleTalk, FTP, SMTP, HTTP, UDP, ICMP, PPP, OSPF, RIP, IPsec, SNMP, SSL; X.25, Frame Relay, ISDN, ATM, SONET; PVC, VPN; POP3, MIME, SMIME, MAPI, LDAP, X.500, OLAP; OSI Model,

 

 

 

Context 3 - Managed complex data center consolidations and transformations, global service transitions, enterprise integration and infrastructure projects utilizing internal and vendor staff deployed using the following

 

•Cisco Routers, PIX and Check-Point Firewalls; Riverbed WAN Accelerators, EMC UIM and VCE VBlock,  VMware ESXi, Advanced and vMotion, and SUN/HP/INTEL/IBM Blade Center/SAN based Data Center transformations 

 

•MS Windows 3.1 through Windows 2000, XP, Vista, Windows7/8 and NT 4x; SUN Solaris 10, HP-UX, AIX, IBM OS/390,VM, OS/400, CICS;PICK, GCOS, PrimeOS, VAX/VMS,UNIX, Linux, IIS 4.0; X.400, MAPI, SMTP; X.500, Banyan Streettalk; WebSphere, JDBC, ODBC, DRDA, DDBMS; DCE, RPC; DNA, MS .NET, CORBA, COM, DCOM; OLAP, MQ series, Informatica, Vitria, Registry; Site Server, Exchange Server; MS SQL Server 2000-2012R2, Oracle 9-11g, PostgreSQL, DB2,Informix, MDBS